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Terms of Use & Privacy Policy

By using this site, you agree to these terms and conditions. If you do not agree to all of these terms and conditions, do not use this site.


Privacy Policy

The following provisions apply to information Advance Care Planning, Inc. (ACP) learns about or obtains from you when you visit the Site. These provisions may be changed from time to time and without notice, at the sole discretion of ACP and as provided by applicable law. You should check this Privacy Policy frequently for any such changes, but in any case your access, continued access or use of the Site shall constitute acceptance of any modifications of this Privacy Policy. ACP use of information gathered or obtained is subject to the Privacy Policy in effect at the time of such use.

Sharing Information

We do not share, sell or trade any personally identifiable information you give us to other organizations. We may give non-personally identifiable information, such as the number of visitors to our Site or the number of visitors who view different pages, to those organizations from which we obtain web content and/or web benchmarking services. In the absence of your prior consent, ACP will not provide your personal information to third parties. without the consent of the customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). No personal information is kept or recorded, unless supplied by the visitor. All personal information supplied by the visitor, for example in the filling out of on-line forms, is for the explicit purpose stated. Any forms used to enter personal information are encrypted.

What We Automatically Collect Online

We may collect information about your visit that does not identify you personally. When you visit our site, certain information is collected to allow us to further develop our site to make it more useful to visitors; this information is limited to the following:

  • Your Internet domain
  • The IP address of the computer used to access our site
  • The type of browser and operating system used
  • Date and time of the visit
  • Length of time spent at the site pages visited at the site

Cookies or Other Tracking Devices

A “cookie” is a small text file stored on your computer that makes it easy for you to move around a Site without continually re-entering your name, password, preferences etc. We only use “session” cookies on our website. This means we store the cookie on your computer only during your visit to our website. After you turn off your computer or stop using the Internet, the cookie disappears with your personal information.

Securing Your Information

Properly securing the information we collect online is a primary commitment. To help us do this, we take the following steps:

  • Employ internal access controls to ensure the only people who see your information are those with a need to do so to perform their official duties
  • Train relevant personnel on our privacy and security measures to know requirements for compliance
  • Perform regular backups of the information we collect online to insure against loss
  • Use technical controls to secure the information we collect online including but not limited to: Secure Socket Layer (SSL); Encryption; Firewalls; Password protections
  • We periodically test our security procedures to ensure personnel and technical compliance
  • We employ external access safeguards to identify and prevent unauthorized tries of outsiders to hack into, or cause harm to, the information in our systems.

External Links

The Site may contain links to other sites. These links are for the convenience of visitors to the Site only, and ACP makes no representations whatsoever regarding such other sites. You should review the privacy policies of other sites carefully before providing any information to such sites. ACP is not responsible for the privacy policies or procedures or the content of any other site.

Advertising and Sponsorship Tracking Mechanisms

Currently, this Site does not carry any sponsorship, and as such, there are no related tracking mechanisms in place. Additionally, this Site does not accept advertising.

Review and Editing of Content

All content appearing on this Site is protected by copyright, with all rights reserved to Advance Care Planning, Inc. To ensure Site security, computer programs are installed that will monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.

Compliance with COPPA

This Site is not directed at children under the age of 13. ACP complies with the Children's Online Privacy Protection Act and does not knowingly permit registration or submission of personally identifiable information by anyone less than 13 years of age.


Terms of Use

This site does not provide medical or legal advice. The content of this site is provided for informational purposes only. Accordingly, Advance Care Planning, Inc., its Licensees and its suppliers, to the fullest extent permitted by law, disclaim all guarantees and warranties, either expressed or implied, statutory or otherwise for its use by any party.


The use of the ACP Site and the Content is at your own risk.
When using the ACP Site, information will be transmitted over a medium that may be beyond the control and jurisdiction of ACP and its suppliers. Accordingly, ACP assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the ACP Site. The ACP Site and the content are provided on an "as is" basis. ACP makes no warranties, either expressed or implied to the accuracy, reliability, completeness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the ACP Site. ACP, its licensees or suppliers are not liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the ACP Site or its content.

User submissions

The personal information you submit to ACP is governed by the ACP Privacy Policy. To the extent there is an inconsistency between this Agreement and the ACP Privacy Policy, this Agreement shall govern.


ACP has several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your ACP passwords or accounts. It is your sole responsibility to:

  • control the dissemination and use of activation codes and passwords
  • authorize, monitor, and control access to and use of your ACP account and password
  • promptly inform ACP of any need to deactivate a password.

You grant ACP and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site. ACP cannot and does not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using ACP services.

Subscription services

If you choose to subscribe to ACP’s Subscription Services, terms and conditions will apply depending on which service you choose.
INFORMATION YOU SUBMIT: You are using the Subscription Services at your own risk and you, along with any healthcare provider, are personally responsible for verifying its suitability for your needs.
CHARGES AND BILLING: You are responsible for providing a valid credit card number at the time you register for a Subscription Service. You represent and warrant that you are an authorized user of such credit card, and you agree to pay all charges resulting from your Subscription Service account at the prices then in effect, including any unauthorized charges incurred prior to your notifying ACP of such charges. You agree that ACP may pass your credit card information and related personally identifiable information to its designated service provider(s) for their use in charging you for appropriate services utilized through your Subscription Service. All Subscription Service charges are exclusive of sales or other taxes and you are responsible for payment of any applicable state, local and city taxes. ACP reserves the right to modify or terminate membership plans, change prices, or institute new charges for any Subscription Service at any time with at least thirty (30) days' notice.


You agree to defend, indemnify, and hold ACP, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

Copyrights and Trademarks

The trademarks, logos and service marks ("Marks") displayed on the Site are the property of ACP Inc. and/or other parties. Users are prohibited from using any Marks without the written permission of ACP Inc. or such third party which may own the Marks. All content displayed or available through the Site is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works, or using any content on the website for any commercial, public, or unlawful purpose.

Applicable Law and Jurisdiction

This Site (excluding linked sites) is controlled by Advance Care Planning, Inc., a State of Ohio corporation. By accessing this Site, User and ACP agree that all matters relating to User's access to, or use of, this Site shall be governed by the statutes and laws of the State of Ohio, and the federal laws of the U.S.A. User and ACP also agree and hereby submit to the exclusive personal jurisdiction and venue of the State courts in Cuyahoga County, Ohio, and the United States District Court for the Northern District of Ohio, Eastern Division, with respect to all matters relating to User's access to or use of this Site or any Product, Material or Service. The parties consent to such jurisdiction and venue.


User agrees to indemnify, defend and hold ACP harmless from and against any and all claims, losses, liability, cost, and expenses (including, but not limited to, reasonable attorneys' fees) arising from User's violation or breach of this Agreement, any Service Agreement, or any third party's rights, including, but not limited to, copyrights, proprietary and privacy rights, or any applicable federal, state or local law, regulation or ordinance. User's obligations under this section will survive the termination of this Agreement, any applicable Service Agreement, or any Services.

Complete Agreement

Except as expressly provided in a particular "legal notice" on the ACP Site, these Terms and Conditions and the ACP Privacy Policy constitute the entire agreement between you and ACP with respect to the use of the ACP Site, and Content.

Questions or comments regarding the ACP Site, including any reports of non-functioning links, can be directed by email via our online Contact Us Form or via U.S. mail to: Advance Care Planning, Inc., 620 Millard Drive, Bay Village, OH 44140.

Last Updated: October 2007

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